Speedz Privacy Policy

We at Speedz are committed to protecting your privacy and safeguarding the personal data you share with us when you create an account, browse Speedz casino, or use any of our gaming services. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your own data. By registering an account, completing Speedz register, or using Speedz login to access your account, you agree to the practices described below.

Information We Collect

We collect several categories of information in order to provide, secure, and improve our services. When you complete Speedz register, we ask for identifying details necessary to open and verify your account, and we continue to gather information throughout your relationship with us.

• We collect registration data such as your name, date of birth, address, email address, and phone number.
• We collect identity and verification documents, including proof of identity, proof of address, and proof of payment ownership, where our know-your-customer checks require this.
• We collect financial information relating to Speedz deposit and Speedz withdrawal transactions, including payment method details and transaction history.
• We record your gaming activity, including bets placed on Speedz slots, Speedz live casino games, table games, and video poker, together with wins, losses, and bonus usage.
• We gather technical data such as your IP address, device type, browser type, operating system, and login timestamps whenever you use Speedz casino login or the Speedz app.
• We keep records of your communications with our support team, including live chat conversations, which are recorded for quality and dispute-resolution purposes.

How We Use Your Information

We use your personal data for a number of legitimate operational and legal purposes connected with running Speedz casino.

• We use your data to open, manage, and verify your account and to process Speedz deposit and Speedz withdrawal requests.
• We use your information to detect and prevent fraud, money laundering, and other prohibited activity, including irregular playing patterns such as hedge betting or equal, zero, or low-margin bets.
• We use your contact details to send you account notifications, service updates, and, where you have consented, marketing communications about a Speedz bonus, a Speedz casino bonus, or other promotional offers.
• We use gaming activity data to calculate cashback, apply game weighting, and administer our VIP and loyalty programmes.
• We use your data to comply with our licensing obligations under the Kahnawake Gaming Commission and to respond to regulatory or law-enforcement requests.
• We use technical data to maintain and improve the performance and security of Speedz casino, including the Speedz casino app where applicable.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to recognise you when you return to our site, remember your preferences, and analyse how our services are used. Our cookies help us keep you signed in after Speedz casino login, personalise the content you see, and measure the effectiveness of promotional campaigns. You can manage or disable cookies through your browser settings, although doing so may affect the functionality of Speedz casino, including certain features of the Speedz app.

How We Share Your Information

We do not sell your personal data. We may, however, share your information in the following circumstances:

• We share data within our corporate structure. Speedz is operated by Ganadu Gaming Limited, a company licensed under the laws of the British Virgin Islands, with Otso Operations Limited, a Cyprus-incorporated company, acting as a facilitating company. Ganadu Gaming Limited remains responsible for the general management of your wallet, deposits, and withdrawals, and for the payment of local jackpots on the games it operates.
• We may share information with a second brand, Berriez Casino, presented as part of the same group of Group Brands, where this is necessary for shared account management, security, or regulatory compliance.
• We share data with payment service providers, including e-wallet, card, and voucher processors, in order to complete a Speedz deposit or Speedz withdrawal.
• We share information with identity verification providers to satisfy our know-your-customer and anti-money-laundering obligations.
• We disclose information to the Kahnawake Gaming Commission and other regulators or law-enforcement bodies where required by law, including in relation to complaints or self-exclusion requests.
• We may share data with professional advisers, auditors, and IT service providers who support our operations under appropriate confidentiality obligations.

Data Security

We maintain robust technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. Our systems are certified to ISO 27001 standards, and player funds are held in segregated designated bank accounts, protected in the event of insolvency. We restrict access to personal data to employees and partners who need it to perform their duties, and we regularly review our security procedures to ensure they remain effective as we develop Speedz casino and the wider Speedz app experience.

Data Retention

We retain your personal data for as long as your account remains active and for a further period afterwards to comply with our legal, regulatory, and accounting obligations, including those imposed by our Kahnawake Gaming Commission licence. Where you close your account or become subject to self-exclusion, we retain certain records as required by applicable gaming and financial regulations, even where you no longer use Speedz login to access your account.

Your Rights

Depending on your jurisdiction, you may have a number of rights regarding the personal data we hold about you.

• You have the right to request access to the personal data we hold about you.
• You have the right to ask us to correct inaccurate or incomplete information.
• You have the right to request that we delete your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain types of processing, including direct marketing communications.
• You have the right to withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out beforehand.

To exercise any of these rights, you can contact our support team, and we will respond in accordance with applicable law.

International Data Transfers

As we operate through Ganadu Gaming Limited in the British Virgin Islands and Otso Operations Limited in Cyprus, your data may be transferred to, stored, and processed in countries outside your own. Wherever we transfer personal data internationally, we take appropriate steps to ensure it continues to receive an adequate level of protection.

Children's Privacy

Speedz casino is intended exclusively for individuals who are at least 18 years old, or the higher minimum legal age applicable in their jurisdiction. We do not knowingly collect personal data from anyone under this age, and we reserve the right to close any account we believe belongs to an underage individual and to void any related winnings.

Complaints and Contact

If you have any concerns about how we handle your personal data, we encourage you to contact us first so that we can attempt to resolve the matter directly. You can reach our support team by email at [email protected], and complaints can be raised at [email protected]. If you remain unsatisfied, complaints may be escalated directly to the Kahnawake Gaming Commission, not less than seven days and not more than six months after the matter first arose.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the way Speedz casino and the Speedz app operate. We will publish any updated version on this page, and we encourage you to review it periodically. Continued use of our services after changes are published constitutes your acceptance of the revised policy.